Shipping policy
SHIPPING POLICY
Hachi & Co. is committed to providing a clear and reliable shipping experience for our customers.
U.S. Shipping
Hachi & Co. offers free standard shipping to the contiguous 48 U.S. states.
Free standard shipping does not apply to Alaska, Hawaii, U.S. territories, or other destinations outside the contiguous 48 states.
Order Processing
Orders are typically processed within 1–2 business days.
Once your order has been dispatched, delivery typically takes 3–7 business days, depending on your location and the shipping carrier.
Business days do not include weekends or holidays.
Tracking
Once your order ships, you will receive a shipping confirmation email with tracking information.
Please allow some time for tracking information to become active after your package has been handed over to the carrier.
Delivery Estimates
Delivery times are estimates and are not guaranteed.
Shipping or delivery may occasionally be delayed due to carrier operations, severe weather, holidays, service disruptions, or other circumstances outside our control.
Asia and Other Regions
For customers in Asia and other regions, Hachi & Co. products are available through authorized local distributors.
Availability, pricing, shipping terms, and return policies for purchases made through authorized distributors may vary by region and are subject to the policies of the applicable distributor.
Questions About Your Order
If you have questions about an order placed through the Hachi & Co. online store, please contact us at: